I went to Vivo city yesterday. I was looking to buy a new MP3 Player. I stopped at BEST, a big electrical shop to check the price. The sale person was very friendly and answers all the questions I asked. I decided to check the price around at other shop. I stopped at “Challenger” which I thought that they are more choice and price may be good. I met a sale girl there. First she asked me about the price range I look for. Quickly, she show me a expensive player with no good quality as per mention by the previous shop. Anyway, I do ask the function of the player. The lady seem like don’t know the feature of the player. I was surprise and I asked in polite way, you suppose to know the specification as you take care of this department. The answer given from her is: “Our shop has so many products, how can I know everything?” She answered in very rude way.
Then I asked second question: what kind of movie file does the player support? This time, she answered me: WPE. I was shock again, new format? Then I ask the ladies, I never heard about the format, and the answer is: you never heard doesn’t mean it not exist. I was so shock how a sale person can answer a customer. In the other word she is trying to say that you such a stupid customer don’t act like you know everything. The worst part is, her colleague who is stand beside her, looking on her and never shows the help to me on the specification. After I can’t find any help, I left the shop and I went back to previous shop and get the MP3 Player from the shop.
It is not matter of the price but the service. Who want to buy something from a shop where have such bad customer service. When I try to point out to the lady, you should know the specification on the product you know, she is act like, if you don’t want to buy get away. Well, I hope this is last time I visit the shop at vivo.
If you happened to the Vivo, go to the counter they display all the GPRS product and MP3 product you will see that lady.
laysia’s” people unity to become Malaysian, a community that work together without racist to develop our country? Before independent, Singapore just likes Kuala Lumpur and Penang. But after 56 year, two country we start from the same line but Malaysia far behind the Singapore. Some people may said, Singapore is just an island, easy to manage. For Singapore government, it is not easy to manage an island size 710.2 km2 that dense with 5 million people. They have to grab their head to manage such big amount of people within a small island. They may not do a very good job like some of the European country but to me, at least above the average. Looking backward to Malaysia, we have a lot of things compare with Singapore, yet we still far behind them.